Things to know before appearing for a hotel job interview
Hotel management is that branch of management which deals with the running of a business properly. It provides meals, lodgings, and other basic services to every customer. It is considered to be one of the biggest industries due to the great influx of business travellers and tourists. Management main concern is to manage and handle all the departments of a hotel or restaurant. It includes hotel administration, marketing, housekeeping, accounts, food and beverages, catering and many more. Jobs in hotels are always in trend and they have become a status symbol now for the job seekers.
In this competitive era, it is very important for the hotel owners to find the right guy for their management. The candidates applying for the related jobs have the required skills and qualifications to enter the desired company. For that, every company prepares different hotel management interview questions for every candidate.
1. What do you mean by hotel management?
It refers to that specialized management area that covers a wide range of topics related to operational aspects of the hotelier. It also refers to management techniques used in the hospitality sector.
It refers to that specialized management area that covers a wide range of topics related to operational aspects of the hotelier. It also refers to management techniques used in the hospitality sector.
2. What skills are required for the post?
- Strong communication skills
- Must know two or more languages
- Good knowledge of computers
3. What are the responsibilities and duties?
- Take full responsibility of all the customers
- Handle customer issues and complaints and take immediate actions
- Carefully plan events, maintenance work, and room bookings
4. How will you handle the customers or unwanted situation?
Dealing with all types of customers is an important part of my jobs. By keeping calm and not to lose my temper in any situation comes in the priority list. I make efforts to solve the issue before it’s too late and take immediate measures to correct it.
5. What are the different sectors of the hotel industry?
There are plenty of options provided by the hotel industry. Some of them are accounting, maintenance, housekeeping, sales, security and public relation.
Working in Philippines hotels can be an enriching experience and it will help in enhancing your career in Hotel jobs. You can always rely on one of the best and popular job portal, i.e., Monster Philippines. Sign in and upload your resume now.
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