Showing posts with label Job search in Philippines. Show all posts
Showing posts with label Job search in Philippines. Show all posts
Reasons for popularity in call center jobs in the Philippines
Call center
jobs started as a simple job of email responses and service management in the
Philippines till a few years back. But, today, the call center industry is
considered to be one of the backdrops of the country’s economic growth and a major
contributor to the GDP annually.
Why the Philippines has been considered a popular destination for
call center jobs?
The Filipino
call center agents are highly sought-after by many organizations all across the
globe. In fact, call centers in the country are widely demanded due to number
of reasons. Among the South Asian nations, the Philippines is the most
preferred country for outsourcing call center services and hence, there is a
huge demand for call center jobs in the country.
The sought-after
roles in call center jobs are as follows:
- Tele-calling services
- Customer service
- Survey calling
- Handling complaints
- Giving technical guidance etc.
Reasons for popularity in call center jobs
Neutral accent of the Filippinos
Candidates
in call center
jobs in the Philippines are accent free when they speak in English,
whereas, other Asians have a typical accent which makes it difficult for people
in other countries to understand, leading to miscommunication, poor customer
service, and loss of business. Foreign BPO companies prefer Filipino call
center agents as the candidates here do not have any distinct accent.
Excellent English communication and comprehension skills
As compared
to other Asian countries, people in the Philippines have better English
communication skills. Candidates in call center jobs in the country are very
confident in their English language. The reason being, the country’s education
system has included English subjects, and after the local Filipino language,
the most commonly used language is English. Also, it is to be noted, the
Philippines became an American colony for almost 50 years. Hence, the natives having
a strong background in using the English language is not surprising.
Efficient manpower resources
There is a good
number of call center agents in the Philippines who have expertise on varied
industry domains like as information technology, ITeS, medicine, tourism, and the
like. The Philippines has an efficient manpower resource, with sufficient educational
background and rich in talents. Their skills make them more attractive to
investors of other countries, who seek to outsource call center services that
require technical knowledge. Needless to say, more and more locals apply for
call center jobs for a good career prospect.
Excellent work ethics
Professionals
working in call center jobs in the BPO companies based in the Philippines are
known to be highly dedicated, highly committed to achieve goals, display
professionalism and excellent work ethics.
Excellent customer service and fast services
One of the
main reasons for outsourcing call center services in the Philippines is because
of the fact that the candidates in call center jobs give the best customer
services that one can expect. The Filipinos are naturally hospitable, warm, and
friendly, that make them excellent call center agents. All foreign investors feel at ease interacting
with call center agents which leads to a positive experience. Also, the
professionals are very quick in their services. Hiring Filipino locals in call
center jobs guarantees huge time savings for foreign BPO companies and they can
use this time for other income-generating projects.
Low cost BPO services
Another
important reason for foreign investors to outsource their BPO services to the
Philippines is that they can save huge amount of operating expenses. The cost
of labor in the country is much lower than the Western countries. According to Research
reports, companies can save much as 30 to 60 percent by transferring their
business processes to the Philippines. This, of course, calls for more
call-center job openings.
Are You a Digital Work Nomad? Here’s what to Choose in Philippines
Job search in Philippines
,
jobs in philippines
,
online jobs in Philippines
,
top jobs in Philippines
Working
online is an attractive choice as it provides you with loads of benefits. You
have countless options as you and your clientele do not face any geographic
restrictions.
You can work
from practically anywhere, as long as you have an internet connection. You can
choose from part-time, full-time or hourly basis and go for work-from-home,
freelance, telecommute, and other such options for online jobs in Philippines.
This is a
great way to make a living if you are looking to spend more time with family
and friends, especially if you are a new parent.
Or, if you
are simply looking for a free-flowing professional lifestyle, across a varied
clientele, online jobs in Philippines have a lot in store.
- Writing
Writing is
one of the most common professions among virtual work options. Content writing,
technical writing, blogging – food, travel, lifestyle, etc., copywriting, are
some of the many types of profiles involved here. You could have a personal blog or work
portfolio online to present for business prospects, and write for an
international audience, sitting at home.
- Social Media
Working in
social media is centred on the online platform. So, this becomes a very obvious
choice for people looking to work virtually. As a professional in this field,
you would be involved with managing social media channels of your company.
- Graphic Designing
If you are a
graphic designer, you would most probably have a portfolio online. You could
easily connect with potential clients and businesses to work for online
opportunities. Your personal social media pages are also an efficient platform
to promote your work and attract new business.
- Wordpress
All
web-enabled software jobs are easy successes for online jobs in Philippines.
You can reach out to companies that outsource their Wordpress requirements
online, and keep building on your network for future prospects.
- Search Engine Optimisation (SEO)
Search
Engine Optimization is another field which requires extensive use of the
internet. Brands and websites that want to manage and build the traffic on
their pages employ SEO professionals. You could work from anywhere as long as
you have the required technical skills and online medium.
- Programming
Another web-based working option, programming
jobs are sought after by many small to large companies. If you are seeking
online job opportunities in this field and have the technical skills for it, go
for it.
- Virtual Assistance
With
technology, businesses have progressed in how it serves customers today. As a
virtual assistant, you would work in online administrative tasks, perform
market research, make presentations, and offer customer services online, among
other duties.
Online jobs
come with a lot of obvious perks that make it a very appealing choice of
professional lifestyle. You never have to experience travel woes, or struggle
in rush hours of traffic to make it on time. You don’t need to worry about
missing your attendance, because you can work in flexible hours to finish your
assignment. Avoiding travel also saves fuel and other travel fares, leaving you
with more savings. Besides, the time you save on travel is more time that you
can invest in more sleep, work or family. Work-life balance is much healthier
and your productivity is higher too.
Could there
be more reasons for you to start with your online job hunt? Get in touch with
your personal or professional network, or take assistance from a job portal or
recruitment agency, and begin your journey as a digital nomad.
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