Showing posts with label Job Search. Show all posts
Showing posts with label Job Search. Show all posts
Reasons for popularity in call center jobs in the Philippines
Call center
jobs started as a simple job of email responses and service management in the
Philippines till a few years back. But, today, the call center industry is
considered to be one of the backdrops of the country’s economic growth and a major
contributor to the GDP annually.
Why the Philippines has been considered a popular destination for
call center jobs?
The Filipino
call center agents are highly sought-after by many organizations all across the
globe. In fact, call centers in the country are widely demanded due to number
of reasons. Among the South Asian nations, the Philippines is the most
preferred country for outsourcing call center services and hence, there is a
huge demand for call center jobs in the country.
The sought-after
roles in call center jobs are as follows:
- Tele-calling services
- Customer service
- Survey calling
- Handling complaints
- Giving technical guidance etc.
Reasons for popularity in call center jobs
Neutral accent of the Filippinos
Candidates
in call center
jobs in the Philippines are accent free when they speak in English,
whereas, other Asians have a typical accent which makes it difficult for people
in other countries to understand, leading to miscommunication, poor customer
service, and loss of business. Foreign BPO companies prefer Filipino call
center agents as the candidates here do not have any distinct accent.
Excellent English communication and comprehension skills
As compared
to other Asian countries, people in the Philippines have better English
communication skills. Candidates in call center jobs in the country are very
confident in their English language. The reason being, the country’s education
system has included English subjects, and after the local Filipino language,
the most commonly used language is English. Also, it is to be noted, the
Philippines became an American colony for almost 50 years. Hence, the natives having
a strong background in using the English language is not surprising.
Efficient manpower resources
There is a good
number of call center agents in the Philippines who have expertise on varied
industry domains like as information technology, ITeS, medicine, tourism, and the
like. The Philippines has an efficient manpower resource, with sufficient educational
background and rich in talents. Their skills make them more attractive to
investors of other countries, who seek to outsource call center services that
require technical knowledge. Needless to say, more and more locals apply for
call center jobs for a good career prospect.
Excellent work ethics
Professionals
working in call center jobs in the BPO companies based in the Philippines are
known to be highly dedicated, highly committed to achieve goals, display
professionalism and excellent work ethics.
Excellent customer service and fast services
One of the
main reasons for outsourcing call center services in the Philippines is because
of the fact that the candidates in call center jobs give the best customer
services that one can expect. The Filipinos are naturally hospitable, warm, and
friendly, that make them excellent call center agents. All foreign investors feel at ease interacting
with call center agents which leads to a positive experience. Also, the
professionals are very quick in their services. Hiring Filipino locals in call
center jobs guarantees huge time savings for foreign BPO companies and they can
use this time for other income-generating projects.
Low cost BPO services
Another
important reason for foreign investors to outsource their BPO services to the
Philippines is that they can save huge amount of operating expenses. The cost
of labor in the country is much lower than the Western countries. According to Research
reports, companies can save much as 30 to 60 percent by transferring their
business processes to the Philippines. This, of course, calls for more
call-center job openings.
JOB OPPORTUNITIES IN NETWORK ENGINEERING PROFILE
Network
engineering refers to those jobs in which an employee has to look after the
networking systems of the company using various technologies in order to get
the systems for all employees. These may include Local Area Networks (LANs),
Metropolitan Area Networks, Wide Area Network (WANs) and many others. As this
job is trending at a much higher pace, it has ultimately created the job
opportunities for the job seekers in various companies. A network engineer
should be well-updated, able to analyze and communicate with the top management
to resolve any further issues.
For
getting jobs under this profile, the candidate must hold a bachelor degree in
computer engineering from a recognized university or any certificate degree in
network engineering. If any candidate is having an additional qualification of
masters or any higher degree or certificate, it would consider as an additional
advantage to gain jobs in some of the top companies. There are numbers of
different posts in network engineering which include - Network Engineer,
Network Manager, Service Desk Analyst, Wireless Network Engineer, Pre-sales
Engineer, Network Administrator, Telecommunication Manager and many others.
Candidates can choose their designation according to the qualification, skill,
and knowledge. Any candidate searching for job opportunities in Network
engineering profile now can simply visit the job portal of Monster Philippines
to grab those opportunities. At Monster Philippines, candidates will be able to
get jobs based on locations, skills, designations, and companies. Begin your job search. Don’t wait anymore and grab
the opportunity.
To
get a fast growth in the job market, learn about the new technologies from the
expert. Gain some experience and knowledge to get the highest position in any
company like Wipro, Accenture, TCS, and HCL etc. There are many other companies which hire
fresher as well as experienced candidates. Register on the portal and start
searching and applying for the best jobs in top companies.
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