Reasons for popularity in call center jobs in the Philippines
Call center
jobs started as a simple job of email responses and service management in the
Philippines till a few years back. But, today, the call center industry is
considered to be one of the backdrops of the country’s economic growth and a major
contributor to the GDP annually.
Why the Philippines has been considered a popular destination for
call center jobs?
The Filipino
call center agents are highly sought-after by many organizations all across the
globe. In fact, call centers in the country are widely demanded due to number
of reasons. Among the South Asian nations, the Philippines is the most
preferred country for outsourcing call center services and hence, there is a
huge demand for call center jobs in the country.
The sought-after
roles in call center jobs are as follows:
- Tele-calling services
- Customer service
- Survey calling
- Handling complaints
- Giving technical guidance etc.
Reasons for popularity in call center jobs
Neutral accent of the Filippinos
Candidates
in call center
jobs in the Philippines are accent free when they speak in English,
whereas, other Asians have a typical accent which makes it difficult for people
in other countries to understand, leading to miscommunication, poor customer
service, and loss of business. Foreign BPO companies prefer Filipino call
center agents as the candidates here do not have any distinct accent.
Excellent English communication and comprehension skills
As compared
to other Asian countries, people in the Philippines have better English
communication skills. Candidates in call center jobs in the country are very
confident in their English language. The reason being, the country’s education
system has included English subjects, and after the local Filipino language,
the most commonly used language is English. Also, it is to be noted, the
Philippines became an American colony for almost 50 years. Hence, the natives having
a strong background in using the English language is not surprising.
Efficient manpower resources
There is a good
number of call center agents in the Philippines who have expertise on varied
industry domains like as information technology, ITeS, medicine, tourism, and the
like. The Philippines has an efficient manpower resource, with sufficient educational
background and rich in talents. Their skills make them more attractive to
investors of other countries, who seek to outsource call center services that
require technical knowledge. Needless to say, more and more locals apply for
call center jobs for a good career prospect.
Excellent work ethics
Professionals
working in call center jobs in the BPO companies based in the Philippines are
known to be highly dedicated, highly committed to achieve goals, display
professionalism and excellent work ethics.
Excellent customer service and fast services
One of the
main reasons for outsourcing call center services in the Philippines is because
of the fact that the candidates in call center jobs give the best customer
services that one can expect. The Filipinos are naturally hospitable, warm, and
friendly, that make them excellent call center agents. All foreign investors feel at ease interacting
with call center agents which leads to a positive experience. Also, the
professionals are very quick in their services. Hiring Filipino locals in call
center jobs guarantees huge time savings for foreign BPO companies and they can
use this time for other income-generating projects.
Low cost BPO services
Another
important reason for foreign investors to outsource their BPO services to the
Philippines is that they can save huge amount of operating expenses. The cost
of labor in the country is much lower than the Western countries. According to Research
reports, companies can save much as 30 to 60 percent by transferring their
business processes to the Philippines. This, of course, calls for more
call-center job openings.
Get Ready for Different Types of Data Entry Jobs
There are
ample opportunities for data entry associates and they can pick a wonderful
role based on their abilities and nature of work assigned to them through
different data entry jobs.
Most companies use terminologies like data operator, data entry processor and
marketing typists for the same kind of jobs with special tasks included in each
of these jobs. Moreover, companies also offer other interesting roles for
professionals such as data proofreaders, research assistants, and data auditors
among other roles. Here in this brief write-up, we give you a rundown on
several opportunities starting from below:
Data operators - these experts work on projects and spreadsheets which include
newsletters, company menus to name a few. Generally, the work is based on a set
format and operators just follow the pattern to get tasks done. Interestingly,
home based jobs also offer good options for earning money in no time.
Data Entry Processors - Under this job, the processing part is
important to put the text data to the best use.
Data researchers - this job role includes undertaking research
for contributing to the betterment of the organization. Under this role, there
is not a single element left untouched and everything that facilitates research
is worth taking care of, which may include browsing through specific websites
and other online sources for suggesting much better options.
You may also like: Top 5 Jobs in Philippines for Fresh Graduates
You may also like: Top 5 Jobs in Philippines for Fresh Graduates
Marketing Typists - Under this type of data entry jobs, a
person also puts his/her marketing efforts to use. A professional types and posts ad in order to
increase awareness on behalf of an organisation while ensuring that the information
being provided is accurate and authentic.
Data
Proofreaders - Similar to what proofreading is all about, a professional working
as data proofreader will lookout for minute errors on documents or even
websites.
Response typists - under this kind of data entry jobs, a professional is asked to create
blogs, articles, and other related content on specific topics and even post
them on relevant sites.
Audio transcribers - all professionals working as audio
transcribers will perform a variety of functions like hearing the particular
recordings, CDs, and tapes and converting it into text file formats. The
various types of work that are to be reproduced can either be presentations, a
record of dialogues among other formats.
Data Auditors - Under this category of data
entry jobs, a professional takes a set of audit material into consideration that
is yet to be examined. They can examine and record the data statistics as per
the given instructions and reporting back with their assessment.
Virtual assistants - Under this job category, a professional both
takes up the role of a secretary or an in-house assistant, and includes tasks
like faxing and typing proposals and planning meetings beforehand.
Now, let’s come to the part which focuses on job eligibility:
- He/she should have adequate work experience as a data entry operator
- A person’s strong MS Office and data management skills will come in handy
- His/her past exposure on the administrative front will also be taken into account while determining eligibility for future roles
- Now, when it comes to data entry jobs, a person’s familiarity with equipment like a scanner and fax machine
- An individual’s typing speed and accuracy should also be up to par
- A person with excellent knowledge in written grammar is also a valuable skill
Last but not
least, he/she should have great organisation skills with strong attention to
detail.
Are You a Digital Work Nomad? Here’s what to Choose in Philippines
Job search in Philippines
,
jobs in philippines
,
online jobs in Philippines
,
top jobs in Philippines
Working
online is an attractive choice as it provides you with loads of benefits. You
have countless options as you and your clientele do not face any geographic
restrictions.
You can work
from practically anywhere, as long as you have an internet connection. You can
choose from part-time, full-time or hourly basis and go for work-from-home,
freelance, telecommute, and other such options for online jobs in Philippines.
This is a
great way to make a living if you are looking to spend more time with family
and friends, especially if you are a new parent.
Or, if you
are simply looking for a free-flowing professional lifestyle, across a varied
clientele, online jobs in Philippines have a lot in store.
- Writing
Writing is
one of the most common professions among virtual work options. Content writing,
technical writing, blogging – food, travel, lifestyle, etc., copywriting, are
some of the many types of profiles involved here. You could have a personal blog or work
portfolio online to present for business prospects, and write for an
international audience, sitting at home.
- Social Media
Working in
social media is centred on the online platform. So, this becomes a very obvious
choice for people looking to work virtually. As a professional in this field,
you would be involved with managing social media channels of your company.
- Graphic Designing
If you are a
graphic designer, you would most probably have a portfolio online. You could
easily connect with potential clients and businesses to work for online
opportunities. Your personal social media pages are also an efficient platform
to promote your work and attract new business.
- Wordpress
All
web-enabled software jobs are easy successes for online jobs in Philippines.
You can reach out to companies that outsource their Wordpress requirements
online, and keep building on your network for future prospects.
- Search Engine Optimisation (SEO)
Search
Engine Optimization is another field which requires extensive use of the
internet. Brands and websites that want to manage and build the traffic on
their pages employ SEO professionals. You could work from anywhere as long as
you have the required technical skills and online medium.
- Programming
Another web-based working option, programming
jobs are sought after by many small to large companies. If you are seeking
online job opportunities in this field and have the technical skills for it, go
for it.
- Virtual Assistance
With
technology, businesses have progressed in how it serves customers today. As a
virtual assistant, you would work in online administrative tasks, perform
market research, make presentations, and offer customer services online, among
other duties.
Online jobs
come with a lot of obvious perks that make it a very appealing choice of
professional lifestyle. You never have to experience travel woes, or struggle
in rush hours of traffic to make it on time. You don’t need to worry about
missing your attendance, because you can work in flexible hours to finish your
assignment. Avoiding travel also saves fuel and other travel fares, leaving you
with more savings. Besides, the time you save on travel is more time that you
can invest in more sleep, work or family. Work-life balance is much healthier
and your productivity is higher too.
Could there
be more reasons for you to start with your online job hunt? Get in touch with
your personal or professional network, or take assistance from a job portal or
recruitment agency, and begin your journey as a digital nomad.
A Look at Modern-day Mechanical Engineering Jobs
Do nuts, bolts and screws awake the curious
cat in you? Be it the mechanics of a simple toy to automobiles, are you driven
to find out how they work? If yes, you would have either considered the
profession of a mechanical engineer or most likely, already be one.
Working as a mechanical engineer in the
Philippines today has a wide and exciting scope, across all sectors of the
engineering field. You can be involved in technological innovations, designing,
testing, manufacturing, and even sales of products and services. Your job roles
can be involved in any engineering sector you choose - aerospace, automotive,
chemical, construction, electronics, metal industries, and even in finance and
management.
Typically, mechanical engineers are involved in the designing, building and repairing of machines and tools. They are also part of probing into the mechanical faults with machinery and hence, finding ways to improve the manufacture and production process.
Apart from this, you can work as a consultant or researcher for a manufacturing giant now. This involves using your knowledge and expertise as a mechanical engineer in the manufacturing of various equipment devices, or having you on board to work in research labs for technological innovations in mechanical engineering. You can help regulate safety standards in the designing and manufacturing of equipment as well as provide hands-on experimental work in research.
A similar role associated with mechanical research techniques is that of a materials engineer.
As a materials engineer, your work would revolve around analyzing, testing and production of new materials. You would conduct tests, troubleshoot, monitor performance, ensure quality control and document the processes. As you move up to senior positions, you would help train other technicians and lab workers. And all through your development curve, you must be up-to-date on the latest industry trends and developments.
Another field now associated with mechanical engineering backgrounds is that of patents and trademarks. Surprised? Suppose there has been an engineering invention. How do you decide who it officially belongs to? You get it registered right? In order to understand the various kinds of engineering inventions and to decide whether it is worthy of being patented, it requires someone who is familiar with engineering as well as patent laws. Such a professional is called a patent law expert, with a background in mechanical engineering.
The skills and qualities found in a mechanical engineer can sometimes be used for career options that may not be related to their original field. These skills are mathematical skills, analytical thinking, logical reasoning and the ability for complex problem-solving. These are traits that come in handy in finance and sales which deal with large numbers and statistical data. Therefore, you have a wider range of opportunities to consider with your mechanical engineering degree than you would have thought.
With such a varied and interesting set of options to choose from, mechanical engineering jobs have come to play an important role across many sectors in the Philippines. Having taken a clearer view of the options available today, it is for you to decide what suits your skills the best.
Typically, mechanical engineers are involved in the designing, building and repairing of machines and tools. They are also part of probing into the mechanical faults with machinery and hence, finding ways to improve the manufacture and production process.
Apart from this, you can work as a consultant or researcher for a manufacturing giant now. This involves using your knowledge and expertise as a mechanical engineer in the manufacturing of various equipment devices, or having you on board to work in research labs for technological innovations in mechanical engineering. You can help regulate safety standards in the designing and manufacturing of equipment as well as provide hands-on experimental work in research.
A similar role associated with mechanical research techniques is that of a materials engineer.
As a materials engineer, your work would revolve around analyzing, testing and production of new materials. You would conduct tests, troubleshoot, monitor performance, ensure quality control and document the processes. As you move up to senior positions, you would help train other technicians and lab workers. And all through your development curve, you must be up-to-date on the latest industry trends and developments.
Another field now associated with mechanical engineering backgrounds is that of patents and trademarks. Surprised? Suppose there has been an engineering invention. How do you decide who it officially belongs to? You get it registered right? In order to understand the various kinds of engineering inventions and to decide whether it is worthy of being patented, it requires someone who is familiar with engineering as well as patent laws. Such a professional is called a patent law expert, with a background in mechanical engineering.
The skills and qualities found in a mechanical engineer can sometimes be used for career options that may not be related to their original field. These skills are mathematical skills, analytical thinking, logical reasoning and the ability for complex problem-solving. These are traits that come in handy in finance and sales which deal with large numbers and statistical data. Therefore, you have a wider range of opportunities to consider with your mechanical engineering degree than you would have thought.
With such a varied and interesting set of options to choose from, mechanical engineering jobs have come to play an important role across many sectors in the Philippines. Having taken a clearer view of the options available today, it is for you to decide what suits your skills the best.
Top 5 Jobs in Philippines for Fresh Graduates
The Philippines, officially referred as the Republic of the
Philippines is one of the advanced countries in Southeast Asia. It is the 34th largest
economy of the world. The GDP of the country was at 371.8 billion $ in 2018.
The country has seen a progressive economic boom in recent time, in spite of
the US President Donald J. Trump giving threats to pull out the BPO investment.
Even then, there are many jobs in Philippines, which are high-salary
jobs and will continue to be so in the near future for the Filipinos. Though
the unemployment rate is around 6% per annum, yet when it comes to jobs in
Philippines, there are ample opportunities available for the qualified and
worthy candidates.
Let us check out below the top sectors in the Philippines for
lucrative career prospects for fresh graduates.
Call Center / IT Enabled Services / BPO
The call center /BPO industry is one of the fastest growing
industries in the country. Since 2008, the country started its business
procession outsourcing services, which include technical support, education,
travel services, customer care, financial services, online B2C, B2B support
etc. This sector is keeping the economy afloat. A fresh graduate can easily
apply for jobs in Philippines in this industry. It is also one of the
high-paying jobs in the country.
Travel and Tourism
This sector is another important sector contributing to the growth
of the economy and providing jobs in Philippines. With an average annual
growth of around 5.8% of this industry, the WTTC’s Travel and Tourism Economic
Impact 2018 report has estimated P6.24 trillion by 2028. In 2018, this sector
created some 2.3 million jobs in Philippines. Employment opportunities
are available in the hotels, travel agencies, airlines and other transportation
services, including the restaurant and leisure industries.
Computers and IT Hardware and Software
When it comes to Information technology and IT-related jobs, the
Philippines is no less behind. The country has invested quite a lot for the
development of the IT sector. The IT market in the country is growing at a
compound annual growth rate (CAGR) of 9.28% over the period 2014-2019. The IT
industry consisting of hardware, software, and services have opened up a great
number of jobs in Philippines. Especially for Freshers, there are good
opportunities available as coders, programmers, developers. Even software
engineers are in great demand in the country. IT careers in the Philippines
have some of the highest starting fresh graduate salaries at PHP 19,000 per
month.
Education
The Philippines is known as a literate country with a literacy
rate of 95.6%. Education is the country is given a lot of importance and every
year, the national budget of the country allocates around 15 to 20% of revenue
in education funding. There are more than 2000 higher education institutions in
the country. The number of private institutions is more than the public ones.
Several government agencies are associated with education sector. This is
another prominent sector for jobs in Philippines. English teaching jobs
are in huge demand in Manila, and many opportunities are available to teach
English as a foreign language in other cities of the country. English-speaking
Filipinos have great opportunities in the education sector of the country.
Market Research Analyst and Sales
The Philippines is a growing economy. The business sector in the
country is evolving over the years. Launching a new product or growing a
business in the country, both through online and offline media, is of great
importance. Fresh graduates with research capabilities or management degree are
greatly in demand for market research analyst positions. They are involved in
conducting consumer surveys and interpreting collected data to come up with
effective marketing strategies. Even sales jobs in Philippines for both males
and females are popular with the increased number of shopping malls and branded
outlets. Though for fresher, the initial salary may not be very high in sales
jobs, yet this profile has great growth prospects with lots of perks and
incentives.
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